What to include

App version, device model and operating-system version.
The steps you took, what you expected and what happened.
A screenshot with personal information removed, if useful.

Do not send passwords or API tokens. A full library backup is usually unnecessary.

Where is my library?

Apple devices use the same iCloud account to sync when available. Android keeps a local library; its paired Wear watch receives a copy from the phone. Apple and Android can exchange a Premiera JSON backup, but do not sync automatically with each other.

My watch is empty

Create your library in the main app first. Apple Watch uses the same iCloud account as your other Apple device. Wear OS needs Premiera on a paired Android phone. Open both apps and check connectivity. A fresh watch cannot search or add titles independently.

How do I move or back up my data?

Use Export/Backup in the main app’s Settings. Save the JSON file somewhere you control. Restore it through the main app’s backup/import controls. Test a small backup before removing an original library; the developer cannot recover a private library for you.

Why do release dates or providers change?

Catalog and availability information comes from external services. Confirm your region and refresh the title. Premiera does not supply streaming access; subscriptions and availability are controlled by each provider.

How do I delete my data?

Read the deletion instructions for local, iCloud, watch and backup copies, plus any Trakt history from an earlier development build.

Delete the copies you choose.

There is no Premiera account or developer-hosted library. Your devices, optional cloud services and exported backups hold separate copies.

Inside Premiera

Remove titles using the main app’s library/detail controls. If using iCloud, let the deletion sync to your other Apple devices. Export a backup first only if you want to keep one.

Android and Wear OS

Android Settings → Apps → Premiera → Storage → Clear storage removes the phone’s local database. You can also uninstall the app. Clear or uninstall the Wear app to remove the watch’s copy. Menu names vary by device. Disconnect the devices or remove the phone library if you do not want pairing to repopulate the watch.

Apple devices and iCloud

Deleting the app removes its local installation, but may leave private iCloud data, Keychain items, backups and copies on other devices. Remove library records in the app and allow sync. Manage remaining iCloud data through Apple’s account/storage controls where available. Simply uninstalling from one device does not guarantee cloud deletion.

Earlier Trakt connections

Trakt account linking and synchronization are disabled in version 1.0. If you used an earlier development build with Trakt enabled, revoke Premiera access through your Trakt account’s connected-app controls. Delete previously synchronized history or manage that account through Trakt itself. Existing Keychain tokens and local history can remain on your device; version 1.0 does not use them to contact Trakt. Removing the app or disabling synchronization does not erase information already held by Trakt.

Exported files and support email

Delete each backup from the location where you saved or shared it. For support correspondence held by the developer, request deletion at mihail.duchev@icloud.com. Include enough information to find the correspondence; never include a password.

See the Privacy Policy for third-party processing and retention.

Help with Premiera